Prevention Tips Continued

- Utilize our banking account alerts on Internet Banking to keep up with account balances, this will help to stay on top of potential fraudulent attempts.
- Do NOT respond to unsolicited (spam) email.
- Do NOT click on links contained within an unsolicited email.
- Be cautious of email claiming to contain pictures in attached files, as the files may contain viruses. Only open attachments from know senders.  Scan the attachments for viruses if possible.
- Avoid filling out forms contained in email messages that ask for personal information.
- Always compare the link in the email with the link to which you are directed and if they match and will lead you to a legitimate site.
- Log directly onto the official website for the business identified in the email, instead of "linking" to it from an unsolicited email.  If the email appears to be from a bank, credit card issuer, or other company yo deal with frequently, your statements or official correspondence from the business will provide the proper contact information.
- Contact the actual business that supposedly sent the email to verify if the email is genuine.
- If you are asked to act quickly, or there is an emergency, it may be a scam.  Fraudsters create a sense of urgency to get you to act quickly.
- Verify any requests for personal information from any business or financial institution by contacting them using the main contact information.
- Remember if it looks too good to be true, it probably is.
- If you bank online, frequently check your deposit accounts and lines of credit to spot and report errors or fraudulent transactions, just as you should with traditional banking.
- Never give your Social Security number, credit or debit card numbers, personal identification number (PIN) or any other confidential information in response to an unsolicited email, text message or phone call, no matter who the source supposedly is.
- Watch out for sudden pop-up windows asking for personal information or warning of a virus.
- Use a mix of security tools and procedures.
- When shopping online, deal with reputable merchants and be wary of unbelievable low prices.
- Be on guard against scams hiding behind online coupon offers.
- Be careful if you download banking software onto a cell phone.

Back